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Terms of Service

Last Updated: February 21, 2026

Business Information

Graedyn Landscaping is a trade name operated by Nick Bye, sole proprietor.

Serving Langley, BC and the Lower Mainland
Phone: 778-228-3246
Email: info@graedynlandscaping.com
Website: https://graedynlandscaping.com

1. Acceptance of Terms

By accessing or using the services of Graedyn Landscaping, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Provided

Graedyn Landscaping offers a variety of residential and commercial landscaping services, including but not limited to:

  • Landscape design and installation
  • Lawn maintenance and mowing
  • Garden bed design and planting
  • Hedge and shrub trimming
  • Seasonal cleanup (spring and fall)
  • Mulching and soil amendment
  • Irrigation system installation and maintenance
  • Sod installation
  • Hardscaping (patios, walkways, retaining walls)
  • Artificial turf installation
  • Tree and shrub care
  • Landscape lighting
  • Snow removal (seasonal)

3. Estimates and Quotes

All estimates and quotes are valid for 30 days from the date of issue unless otherwise specified. Pricing may be subject to change based on site conditions discovered during the project that differ from the initial assessment.

4. Payment Terms

Payment terms will be specified in your service agreement or invoice. For ongoing maintenance services, payment is typically due upon completion of each service visit. For larger projects, a deposit may be required with the balance due upon completion, unless otherwise agreed in writing. We accept e-transfer, cheque, cash, and credit card.

5. Scheduling and Cancellations

We will make every effort to provide services on the scheduled date, subject to weather conditions and other factors beyond our control. Customers must provide at least 24 hours’ notice for cancellations or rescheduling. Late cancellations may be subject to a fee.

6. Weather Conditions

Landscaping services are weather-dependent. We reserve the right to reschedule services due to inclement weather, unsafe working conditions, or ground conditions that may be damaged by equipment or foot traffic.

7. Property Access

Customer agrees to provide clear and safe access to all areas requiring service. Any obstacles, hazards, or underground utilities should be clearly marked before our arrival. Graedyn Landscaping is not responsible for damage to unmarked underground utilities, irrigation systems, or hidden obstacles.

8. Warranty

We stand behind the quality of our work. Plant materials are guaranteed for one growing season from the date of installation, provided that the customer follows our recommended care instructions. Hardscaping work is warranted against defects in workmanship for one year from completion. Normal wear and tear, damage from misuse, or improper maintenance are not covered under warranty.

9. Limitation of Liability

Graedyn Landscaping shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services, even if we have been advised of the possibility of such damages. Our liability shall be limited to the amount paid for the services in question. We are not responsible for damage to property caused by pre-existing conditions, unmarked utilities, or items not disclosed during the initial consultation.

10. Customer Responsibilities

Customers are responsible for:

  • Marking or disclosing the location of underground utilities, irrigation lines, and septic systems
  • Removing or securing pets during service visits
  • Ensuring safe access to work areas
  • Maintaining installed plant materials according to provided care instructions
  • You must be +18 to employ our service
  • Promptly notifying us of any concerns with completed work

11. SMS/Text Messaging Terms

By opting in to receive text messages from Graedyn Landscaping, you agree to the following:

  • You may receive text messages related to appointment confirmations, scheduling updates, project status notifications, quote follow-ups, seasonal promotions, and customer support.
  • Consent to receive text messages is not a condition of purchasing any goods or services.
  • Message frequency varies. You will not receive more than 10 marketing messages per month.
  • Message and data rates may apply. Contact your wireless carrier for details about your text messaging plan.
  • You can opt out at any time by replying “STOP” to any message. You will receive a one-time confirmation of your unsubscription.
  • For help, reply “HELP” to any message or contact us at info@graedynlandscaping.com or 778-228-3246.
  • Carriers are not liable for delayed or undelivered messages.
  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

For full details on how we handle your personal information and SMS data, please review our Privacy Policy.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will post any changes on our website, and your continued use of our services after such changes have been posted constitutes your acceptance of the new Terms of Service.

14. Dispute Resolution

In the event of any dispute arising from these terms or our services, both parties agree to first attempt to resolve the matter through good faith negotiation. If a resolution cannot be reached, the matter may be submitted to mediation before pursuing legal action.

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

Graedyn Landscaping (operated by Nick Bye, sole proprietor)
Email: info@graedynlandscaping.com
Phone: 778-228-3246
Website: https://graedynlandscaping.com
Langley, BC — Serving the Lower Mainland